Skill Development

Skill Development

6 Seasons

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Skill Development
  • 12 Min First Steps After Health Insurance Denies Care

    Episode 1

    Learn how to proceed after you experience a denial of care from your insurance provider.

    ☑ Reduced Health Related Stress
    ☑ Healthcare Costs Awareness
    ☑ Appeals Process Understanding

    ✎ Pro Tip: Contact your physician or medical provider to see if they can provide a "Letter of Medical Necessity"...

  • 10 Min Navigating Healthcare As A Caregiver

    Episode 2

    Reduce stress during your family caregiving journey by better understanding the healthcare field

    ☑ Boosted Care Management
    ☑ Reduced Healthcare Stress
    ☑ Increased Caregiving & Communication Skills

    ✎ Pro Tip: Navigating the healthcare system as a family caregiver can be emotionally taxing. Ensu...

  • 10 Min Considerations For Choosing A Health Plan

    Episode 3

    Choose your health plan with confidence to best support your unique needs and situation.

    ☑ Health Insurance Term Awareness
    ☑ Reduced Stress
    ☑ Boosted Financial Planning

    ✎ Pro Tip: Comparing deductibles, premiums, out-of-pocket maximums and monthly costs can seem overwhelming. Take time to ensur...

  • 5 Min What Is A Health Plan Contract?

    Episode 4

    Understand the legal agreement that outlines your health insurance coverage, rights, and responsibilities.

    ☑ Clear Coverage Terms
    ☑ Informed Decision Making
    ☑ Stronger Self-Advocacy

    ✎ Learn The Facts: Contracts detail what services are covered, excluded, and how appeals work.

    *This content is ...

  • 5 Min Health Plan Types & Rules

    Episode 5

    Explore the main health plan structures and the rules that guide care and costs.

    ☑ Smarter Plan Selection
    ☑ Improved Cost Control
    ☑ Better Care Access

    ✎ Learn The Facts: HMO, PPO, EPO, and POS plans all differ in provider choice and referral rules.

    *This content is intended for general informa...

  • 10 Min Understanding Medical Prior Authorization

    Episode 6

    Learn how prior authorization works and how it affects access to timely medical care.

    ☑ Faster Care Approvals
    ☑ Reduced Treatment Delays
    ☑ Stronger Insurance Knowledge

    ✎ Pro Tip: Always ask your provider if prior authorization is required before receiving services. Don't be afraid to ask your p...

  • 5 Min What Is Hospice?

    Episode 7

    Gain clarity on hospice care and the support it provides patients and families.

    ☑ Compassionate End-of-Life Care
    ☑ Emotional Family Support
    ☑ Improved Caregiving

    ✎ Learn The Facts: Nearly half of all Medicare decedents used hospice care in 2022.

    *This content is intended for general informati...

  • 2 Min Psychology Of Buying

    Episode 8

    Uncover the psychological triggers that influence decision-making and drive consumer behavior.

    ☑ Boosted Sales Strategies
    ☑ Deeper Consumer Insight
    ☑ Smarter Brand Messaging

    ✎ Learn The Facts: 95% of purchase decisions are subconscious, guided by emotion over logic.

    *This content is intended f...

  • 2 Min Building Trust Through Online Presence

    Episode 9

    Establish a consistent online presence that boosts visibility and attracts the right audience.

    ☑ Enhanced Online Visibility
    ☑ Improved Brand Recognition
    ☑ Broader Market Reach

    ✎ Pro Tip: 81% of shoppers research online before purchasing, your presence is often their first impression.

    *This con...

  • 2 Min Why Branding Matters

    Episode 10

    See how branding shapes perception, builds loyalty, and creates long-term business value.

    ☑ Stronger Brand Identity
    ☑ Improved Customer Trust
    ☑ Lasting Branding Knowledge

    ✎ Pro Tip: Consistent branding across platforms can increase revenue by up to 23%.

    *This content is intended for general in...

  • 2 Min Understanding Your Audience

    Episode 11

    Learn how to segment and analyze your target audience for stronger connections and results.

    ☑ Sharper Targeting Skills
    ☑ Increased Engagement Rates
    ☑ Stronger Brand Relevance

    ✎ Pro Tip: Creating buyer personas can make websites 2–5 times more effective for targeted users.

    *This content is int...

  • 2 Min Building A Digital Presence

    Episode 12

    Establish a consistent online presence that boosts visibility and attracts the right audience.

    ☑ Enhanced Online Visibility
    ☑ Improved Brand Recognition
    ☑ Broader Market Reach

    ✎ Pro Tip: 81% of shoppers research online before purchasing, your presence is often their first impression.

    *This con...

  • 2 Min Storytelling In Marketing

    Episode 13

    Harness the power of storytelling to create emotional connections and stronger brand recall.

    ☑ Boosted Costumer Connection
    ☑ Improved Storytelling Skills
    ☑ Enhanced Marketing Strategy

    ✎ Pro Tip: Encourage your staff and customers to give their own story, experience, or feedback. This can help t...

  • 2 Min Set Your Marketing Goals

    Episode 14

    Define goals that align with your business vision and set the stage for measurable success.

    ☑ Clearer Business Direction
    ☑ Stronger Goal Alignment
    ☑ Measurable Growth Potential

    ✎ Pro Tip: If you are struggling to implement SMART goals into your business strategy, try including them into your da...

  • 2 Min Choosing The Right Marketing Channels

    Episode 15

    Identify where your audience is most active to maximize visibility and impact!

    ☑ Effective Channel Selection
    ☑ Increased ROI Potential
    ☑ Better Audience Reach

    ✎ Learn The Facts: Businesses using 3+ marketing channels see engagement rates nearly 90% higher than single-channel efforts.

    *This con...

  • 2 Min The 4Ps Of Marketing

    Episode 16

    Break down product, price, place, and promotion to build a well-rounded strategy.

    ☑ Balanced Marketing Mix
    ☑ Stronger Market Positioning
    ☑ Smarter Campaign Design

    ✎ Pro Tip: Regularly revisiting your 4Ps ensures your brand adapts to changing markets. It is ok for your needs and strategy to deve...

  • 2 Min The Marketing Funnel

    Episode 17

    Explore how awareness, interest, decision, and action drive customer journeys and conversions.

    ☑ Better Customer Insight
    ☑ Improved Lead Conversion
    ☑ Streamlined Strategy Focus

    ✎ Learn The Facts: Companies that align content to each funnel stage see a 73% higher conversion rate.

    *This content ...

  • 10 Min Confidentiality & Your Legal Rights

    Episode 18

    Understand your right to privacy and how attorney-client privilege protects your personal information.

    ☑ Protected Personal Information
    ☑ Increased Legal Confidence
    ☑ Boosted Legal Communication

    ✎ Learn The Facts: Anything discussed in confidence with a lawyer is generally protected by law, eve...

  • 5 Min Understanding Your Legal Options For Domestic Violence

    Episode 19

    Learn the legal protections available to survivors of abuse, including restraining orders and custody options.

    ☑ Increased Safety Knowledge
    ☑ Empowered Legal Action
    ☑ Survivor-Centered Resources

    ✎ Learn The Facts: Over 1 in 3 women and 1 in 4 men in the U.S. experience intimate partner violence...

  • 10 Min Preparing For Initial Consultation With An Attorney

    Episode 20

    Get practical steps for organizing paperwork and questions before your first meeting with a legal professional.

    ☑ Better Legal Preparedness
    ☑ Enhanced Attorney Communications
    ☑ Organized Document Planning

    ✎ Learn The Facts: Bring ID, relevant paperwork, and a list of concerns to make your consu...

  • 5 Min Understanding Legal Capacity In Estate Planning

    Episode 21

    Discover how mental competence plays a role in legal planning and why it's important to address early.

    ☑ Protected Legal Integrity
    ☑ Supported Mental Health Planning
    ☑ Prevented Future Disputes

    ✎ Learn The Facts: A person must understand the nature and consequences of their decisions to be deem...

  • 5 Min Guardianship & Parental Rights Under A Will

    Episode 22

    Learn how to legally name guardians for your children and protect your parental rights through estate documents.

    ☑ Enhanced Legal Protection
    ☑ Parental Rights Security
    ☑ Boosted Peace Of Mind

    ✎ Learn The Facts: Appoint both a primary and a backup guardian in your will to ensure flexibility in ...

  • 10 Min Why Everyone Needs A Will & Trust

    Episode 23

    Understand the crucial role wills and trusts play in protecting your assets and loved ones.

    ☑ Clarified Estate Distribution
    ☑ Avoided Legal Confusion
    ☑ Strengthened Future Planning

    ✎ Learn The Facts: Research shows that only 34% of U.S. adults have an estate plan, leaving many families unprepar...

  • 5 Min Health Care Proxy

    Episode 24

    Explore how to legally appoint someone to make medical decisions on your behalf if you're unable to do so.

    ☑ Protected Medical Choices
    ☑ Boosted Emergency Preparedness
    ☑ Increased Health Autonomy

    ✎ Pro Tip: Your proxy may have to make important and difficult decisions for you under pressure, or...