Health Plans & Patient Rights

Health Plans & Patient Rights

VIDEOS: 7
AVERAGE DURATION: 10 minutes

UNDERSTAND COVERAGE & CARE DECISIONS
Knowing how health plans work helps you make informed choices about your care and financial planning. Gain insight into contracts to better understand patient protections for yourself, and caregiving support for loved ones.

BENEFITS
✔ REDUCED CARE CONFLICTION
✔ ENHANCED HEALTH PLAN NAVIGATION
✔ IMPROVED PATIENT SUPPORT

*This content is intended for general information purposes only. It is not intended to be relied upon and is not a substitute for professional health, legal, tax, investment, or financial advice based on your individual conditions and circumstances. Your use of Caravan services is subject to additional terms and conditions.

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Health Plans & Patient Rights
  • 12 First Steps After Health Insurance Denies Care
    11:36
    12 First Steps After Health Insurance Denies Care

    12 First Steps After Health Insurance Denies Care

    Learn how to proceed after you experience a denial of care from your insurance provider.

    ☑ Reduced Health Related Stress
    ☑ Healthcare Costs Awareness
    ☑ Appeals Process Understanding

    ✎ Pro Tip: Contact your physician or medical provider to see if they can provide a "Letter of Medical Necessity"...

  • 10 Min Navigating Healthcare As A Caregiver
    09:59
    10 Min Navigating Healthcare As A Caregiver

    10 Min Navigating Healthcare As A Caregiver

    Reduce stress during your family caregiving journey by better understanding the healthcare field

    ☑ Boosted Care Management
    ☑ Reduced Healthcare Stress
    ☑ Increased Caregiving & Communication Skills

    ✎ Pro Tip: Navigating the healthcare system as a family caregiver can be emotionally taxing. Ensu...

  • 10 Min Considerations For Choosing A Health Plan
    08:30
    10 Min Considerations For Choosing A Health Plan

    10 Min Considerations For Choosing A Health Plan

    Choose your health plan with confidence to best support your unique needs and situation.

    ☑ Health Insurance Term Awareness
    ☑ Reduced Stress
    ☑ Boosted Financial Planning

    ✎ Pro Tip: Comparing deductibles, premiums, out-of-pocket maximums and monthly costs can seem overwhelming. Take time to ensur...

  • 5 Min What Is A Health Plan Contract?
    06:34
    5 Min What Is A Health Plan Contract?

    5 Min What Is A Health Plan Contract?

    Understand the legal agreement that outlines your health insurance coverage, rights, and responsibilities.

    ☑ Clear Coverage Terms
    ☑ Informed Decision Making
    ☑ Stronger Self-Advocacy

    ✎ Learn The Facts: Contracts detail what services are covered, excluded, and how appeals work.

    *This content is ...

  • 5 Min Health Plan Types & Rules
    05:28
    5 Min Health Plan Types & Rules

    5 Min Health Plan Types & Rules

    Explore the main health plan structures and the rules that guide care and costs.

    ☑ Smarter Plan Selection
    ☑ Improved Cost Control
    ☑ Better Care Access

    ✎ Learn The Facts: HMO, PPO, EPO, and POS plans all differ in provider choice and referral rules.

    *This content is intended for general informa...

  • 10 Min Understanding Medical Prior Authorization
    07:58
    10 Min Understanding Medical Prior Authorization

    10 Min Understanding Medical Prior Authorization

    Learn how prior authorization works and how it affects access to timely medical care.

    ☑ Faster Care Approvals
    ☑ Reduced Treatment Delays
    ☑ Stronger Insurance Knowledge

    ✎ Pro Tip: Always ask your provider if prior authorization is required before receiving services. Don't be afraid to ask your p...

  • 5 Min What Is Hospice?
    05:58
    5 Min What Is Hospice?

    5 Min What Is Hospice?

    Gain clarity on hospice care and the support it provides patients and families.

    ☑ Compassionate End-of-Life Care
    ☑ Emotional Family Support
    ☑ Improved Caregiving

    ✎ Learn The Facts: Nearly half of all Medicare decedents used hospice care in 2022.

    *This content is intended for general informati...

  • Track Where You Are In The Appeals Process (Highlight)
    00:56
    Track Where You Are In The Appeals Process (Highlight)

    Track Where You Are In The Appeals Process (Highlight)

    Organize your denials and communications with your insurance company to track your appeals process and plan your next steps.

    *This content is intended for general information purposes only. It is not intended to be relied upon and is not a substitute for professional health, legal, tax, investme...

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